Customer service
7 days a week 09:00 to 17:00
Founded: 1957
IATA code: OS
Destinations: 130+
Alliances: Star Alliance, Lufthansa Group
Fleet: 77 aircraft
Boeing 777, Boeing 767, Boeing 737, Airbus 319, Airbus A320, Airbus 321, Fokker 100, Fokker 70, Bombardier Q400
Loyalty programs: LOT Business Programme, Miles & More
Austrian Airlines is Austria’s national and largest carrier. Austria established the world’s first regular international air connection on 1 April 1918, when it opened its route between Vienna and Kiev. Thanks to its favorable geographical location at the heart of Europe, Austria is the ideal gateway between East and West.
Austrian occupies a leading position in Austria’s aviation industry and is an integral part of Lufthansa, Europe’s largest airline group.
Since July 2012, all flights are operated by subsidiary Tyrolean Airways, under the brand Austrian.
Austrian is a Star Alliance member since 2000 and it operates scheduled flights to more than 130 destinations.
Vienna International Airport (VIE)
Focus cities:
Innsbruck Airport
Salzburg Airport
After a rebranding in 2003, “Austrian Airlines” was shortened into Austrian.
Austrian Airlines Group owns shares in 24 companies.
In 2000, Austrian Airlines joined Star Alliance.
In 2001, Austrian Airlines took 1st place for “Staff Service Excellence Europe” from the Skytrax World Airline Awards.
In 2009, Austrian Airlines won the 2nd award for “Best Cabin Staff” in Skytrax World Airline Awards and for “Best Airline in Europe for Food & Drink” from Business Traveller.
1. Amman (AMM) - Jordan
2. Amsterdam (AMS) - Netherlands
3. Astana (TSE) - Kazakhstan
4. Athens (ATH) - Greece
5. Baghdad (BGW) - Iraq
6. Baku (GYD) - Azerbaijan
7. Bangkok (BKK) - Thailand
8. Barcelona (BCN) - Spain
9. Basel (BSL) - Switzerland
10. Beijing (PEK) - China
11. Belgrade (BEG) - Serbia
12. Berlin (TX) - Germany
13. Bologna (BLQ) - Italy
14. Brussels (BRU) - Belgium
15. Bucharest (OTP) - Romania
16. Budapest (BUD) - Hungary
17. Cairo (CAI) - Egypt
18. Chicago (ORD) - United States
19. Chisinau (KIV) - Moldova
20. Cologne/Bonn (CGN) - Germany
21. Copenhagen (CPH) - Denmark
22. Delhi (DEL) - India
23. Dnipropetrovsk (DNK) - Ukraine
24. Dubai (DXB) - United Arab Emirates
25. Dubrovnik (DBV) - Croatia
26. Düsseldorf (DUS) - Germany
27. Erbil (EBL) - Iraq
28. Florence (FLR) - Italy
29. Frankfurt (FRA) - Germany
30. Freiburg (EAP) - Germany
31. Geneva (GVA) - Switzerland
32. Graz (GRZ) - Austria
33. Hamburg (HAM) - Germany
34. Iaşi (IAS) - Romania
35. Innsbruck (INN) - Austria
36. Istanbul (IST) - Turkey
37. Kharkiv (HRK) - Ukraine
38. Kiev (KBP) - Ukraine
39. Klagenfurt (KLU) - Austria
40. Kosice (KSC) - Slovakia
41. Krakow (KRK) - Poland
42. Krasnodar (KRR) - Russia
43. Larnaca (LCA) - Cyprus
44. Leipzig/Halle (LEJ) - Germany
45. Linz (LNZ) - Austria
46. London (LHR) - United Kingdom
47. London (STN) - United Kingdom
48. Los Angeles (LAX) - United States
49. Lviv (LWO) - Ukraine
50. Lyon (LYS) - France
51. Male (MLE) - Maldives
52. Milan (MXP) - Italy
53. Minsk (MSQ) - Belarus
54. Moscow (DM) - Russia
55. Mulhouse (MLH) - France
56. Munich (MUC) - Germany
57. New York City(JFK) - United States
58. Nice (NCE ) - France
59. Oslo (OSLO) - Norway
60. Palermo (PMO) - Italy
61. Paris (CDG ) - France
62. Podgorica (TGD) - Montenegro
63. Prague (PRG) - Czech Republic
64. Pristina (PRN) - Kosovo
65. Reykjavík (KEF) - Iceland
66. Rome (FC) - Italy
67. Rostov on Don (ROV) - Russia
68. Saint Petersburg (LED) - Russia
69. Salzburg (SZG) - Austria
70. Sarajevo (SJJ) - Bosnia and Herzegovina
71. Shanghai (PVG) - China
72. Sibiu (SBZ) - Romania
73. Skopje (SKP) - Republic of Macedonia
74. Sofia (SOF) - Bulgaria
75. Split (SPU) - Croatia
76. Stockholm (ARN) - Sweden
77. Stuttgart (STR) - Germany
78. Tel Aviv (TLV) - Israel
79. Thessaloniki (SKG) - Greece
80. Tirana (TIA) - Albania
81. Tokyo (NRT) - Japan
82. Toronto (YYZ) - Canada
83. Tripoli (TIP) Libya
84. Varna (VAR) - Bulgaria
85. Venice (VCE) - Italy
86. Vienna (VIE) - Austria
87. Vilnius (VNO) - Lithuania
88. Warsaw (WAW) - Poland
89. Washington D.C (IAD) - United States
90. Yerevan (EVN) - Armenia
91. Zagreb (ZAG) - Croatia
92. Zurich (ZRH) - Switzerland
Austrian Airlines offers an Economy and Business Class for short and long haul flights.
Economy Class – Spacious seats, light dishes or exclusive DO & CO meals, in-flight entertainment system with and a wide range of newspapers & magazines are some of the facilities provided to Economy Class passengers.
Business class – Mobile check in and business class check in desk,check in 2 bags weighing up to 32 kg each, access to all the Austrian, Lufthansa and SWISS Lounges, lie-flat sleeper 2 meter leather seat, multi-course meal created by DO & CO, personal screen with video and audio programs are some of the facilities provided to Business Class passengers.
Austrian operates 6 Lounges on Austrian Star Alliance Terminal at its hub in Vienna. It also operates a Business Lounge in Domodedovo Airport in Moscow.
Access to Austrian Airlines Lounges is allowed to Miles & More HON Circle Members, Senators who are travelling with Austrian and Austrian Business Class passengers.
Passengers with a frequent flyer card and/or appropriate ticket or passengers travelling in Business Class may also enjoy Austrian’s Partner Lounges around the world.
Informational and entertaining material is offered in Austrian flights, in order to make your flight even more pleasant and confortable. See below the in-flight entertainment provided in Austrian Airlines flights:
1. A wide selection of films (one specially for children), audio channels & computer games
2. Free onboard catering
3. Newspapers & magazines
4. The latest on-board cinema entertainment
5. On-board shopping of a wide selection of products and brands
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